Water Outage Effecting Areas of HCMUD 489

Update: Services restored at 2:00 a.m. January 18, 2023.

Date: 01//17/2023

Harris County Municipal Utility District #419 (HCMUD 419)
Harris County Municipal Utility District #489 (HCMUD 489)

Bridgeland Residents:
Please be advised, there is currently an outage effecting areas of HCMUD 419 and HCMUD489. During repair of an interconnecting valve, the pipe shifted once the line was exposed and created a 100 gallon per minute leak. In response, the surrounding lines must be isolated in order for crews to properly perform the emergency repair.

The current areas effected include:
The Reserves at Hidden Creek
Hidden Creek Estates
Bedias Creek
Cibolo Creek
Plum Creek
Barton Creek
Cedar Creek
Enchanted Rock

Unfortunately, at this time there is not estimated time of completion for repairs. The crew will be working throughout the night to restore services. We will communicate updates via the MUD 419 and 489 websites every two hours until service is restored.

For questions or concerns, please contact Inframark’s Customer Service team at (281) 579-4500 or visit your MUD websites at hcmud419.com or hcmud489.com.

Thank you,

Mackenzie Osborne
Account Manager

Inframark – Water & Wastewater Service Update

Inframark is working diligently to ensure water and wastewater services remain online.

Due to the inclement weather, power outages and equipment failures are happening throughout the area. Dangerous road conditions are also creating a challenge to access some facilities. Our dedicated team is working on resolving issues as promptly as possible.

Inframark’s Customer Call Center is experiencing similar power and internet service issues that many are seeing throughout Texas, as we are unable to consistently take calls.

At this time, no accounts are being turned off for delinquency due to the extreme weather event.

Boil Water Notices are in effect for HC419 and HC489. If your matter is life threatening, please call 911.

We will update the website when the Boil Water Notices are no longer in effect.