Leak Adjustment

Please be advised, the winter storm of February 2021 may have resulted in unexpected leaks at your home. To be considered for a leak adjustment, please reach out to Inframark’s customer service team at (281) 579-4500 or mudcustomerservice@inframark.com and provide the following for review:

  • Written leak adjustment request,
  • Pictures of the leak or damage; and
  • Copy of the repair invoice.

Automated Meter Reading

Eye On Water Customer Handout (PDF)

Dear Harris County MUD No. 489 Customer,

The Harris County MUD No. 489 Board of Directors have approved for your water meter to be changed out to an Automated Meter Reading (AMR) water meter.  The AMR system allows residents the tools to see their daily use and set up parameters for alerts. Leaks can be detected early on, as opposed to waiting for resident to receive their bill with high usage.

Beginning March 2021, Inframark will convert Harris County MUD No. 489 meters to the AMR devices. The project will take place over the next 9 months and is projected to be complete by November 2021. We thank you for your patience and hope you enjoy the benefits of the new AMR meter.

Below are instructions on how to access this information:

  1. Visit https://eyeonwater.com/signup on your computer using a supported web browser.
  2. Enter your mailing address zip code: 77433
  3. Enter your account number: 60489-4890XXXXXX (please enter using this format)
  4. Enter your email address.
  5. Create and confirm a password.
  6. You will get a confirmation email from BEACON. You must verify your email address by clicking on this link. Once you do, you can sign in using your email and password.

If you have two account numbers with Harris County MUD No. 489 and would like to have one login for both accounts.  Please follow 1 to 6 instructions referenced above, for one of the accounts.  Once completed, please contact Mackenzie Osborne by email at mackenzie.osborne@inframark.com or by phone at 832-490-7912, to link the additional account to login on www.eyeonwater.com.

Please forward any questions or concerns to Mackenzie Osborne at mackenzie.osborne@inframark.com .

Sincerely,

Harris County MUD No. 489 Board of Directors

Phone App Instructions

  1. Go to the App Store on your Android or iPhone and search for “eye on water”.
  2. Download the free App to your iPhone or Android Phone.
  3. Open the App.
  4. Tap on the Register button.
  5. Tap on “Enter your account information Manually”.
  6. Enter your Zip Code.
  7. Select your water provider.
  8. Enter your Account ID.
  9. Tap on the Next button.
  10. Enter a valid e-mail address.
  11. Create and confirm a password.
  12. Verify that you have read the Terms of Service.
  13. Tap on the Next button.
  14. An email will be sent to the address you provided.
  15. Click or tap on the link in the email to verify it is valid.
  16. You can now sign in to your account.

Friday Trash Collection

Bridgeland regular trash collection resumes tomorrow.

There will be NO bulk/heavy trash collection tomorrow. Please hold heavy trash to next week.

Thank you so much for your understanding and cooperation while we progress through this difficult week.